Mortgage Customer Service

Delivering "Exemplary" customer service is very important to us at Texas Security Bank. In fact, we made it one of our core values. To help us measure our commitment to this value we would like to ask you a few questions regarding your recent interaction with our Mortgage team.

Please note: To better serve you we have created two direct lines of communication with our Mortgage team.
Phone: 469-398-4884
Email: [email protected]

1) What was the purpose of your loan request?

2) Did we close your loan?

If no, why?
3) Did our representatives...? (select all that apply)

4) Overall, how satisfied are you with our mortgage service?
5) How likely would you recommend Texas Security Bank Mortgage to friends, family and co-workers?
Additional Comments (Optional)