SPEAKER SERIES

Ross' program is all about the DNA of what makes champions in sports so unique and how that relates to business.  It's based on a series of books he wrote in which he was able to interview more than 1,000 professional athletes and coaches that all had one thing in common-they were all members of championship teams.  In his research he concluded that the same metrics and characteristics that were common among champions in sports, were also common among peak performers in business.

In an engaging, provocative, and visually entertaining style, Ross will use inspirational stories and poignant life lessons from the world of sports to show attendees how to:

• Create a "culture of excellence" by giving extraordinary customer service.
• Generate momentum by utilizing the "currency of karma".
• Follow their moral compasses to win "the right way," with respect, ethics, and integrity.
• Be better leaders and create more "buy-in" by embracing change and failure.
• Evolve from "order takers" to "trusted partners" by enhancing the quality of their relationships.