Introducing the TSB "Star" Newsletter

Welcome to the inaugural edition of the "Star", Texas Security Bank’s new client communication. This new channel provides our clients with useful information relative to their accounts, services and transaction processing with Texas Security Bank.  We will share best practices, regulatory announcements, product/service spotlights and much more.

Celebrating 10 Years

Ten years ago, on May 5, 2008, a group of local bankers and business people led by our CEO/Chairman & President Craig Scheef, realized one of the greatest opportunities available in our country ~ Free Enterprise!  Since that day we have been laser focused on one thing, Elevating the Champions of Free Enterprise.  Our goal is to deliver exemplary service, build strong relationships and offer competitive products and services designed to meet the needs of business owners and operators.  We would like to take this opportunity to say, “Thank You” to all our clients and friends who continue to take this journey with us. 

Texas Security Bank 10 Year Anniversary badge

ACH Originators

Beginning back in November we started notifying you of our new “Automated Reporting” for ACH returns and NOCs (notification of correction).  With automated reporting, you will now receive your ACH return and NOC notifications directly from the Federal Reserve (FED) via email.  This new process is designed to increase the efficiency and timeliness of receiving these notices.  If you have any questions or you are not sure if you are set up to receive these notifications please contact: Chelsye Palomo, AAP by email at [email protected] or phone 469-398-4840.

Image showing alert received on mobile device

Is your Debit Card Protected? 

Debit and credit card fraud continues to be on the rise.  Criminals use new technology to capture card data and processors continue to see information breached.  Banks, card issuers and processors are doing everything they can to get ahead of the problem while limiting cardholder impact. As a consumer we do everything we can to protect our card and pin numbers, but until now we have had limited resources.  Texas Security Bank recently launched a brand-new service called “CardValet®”.  Our new CardValet® app lets you control all your TSB debit cards via a stand-alone app or through our TSB Mobile App. This allows you to save time and gain peace of mind knowing you can control the cards in your wallet with the phone in your pocket.  For more information visit our website:

If you become the victim of debit card fraud, we are here to help!  During normal business hours, our client support reps are available by phone at 469-398-4884 or email [email protected].  After hours, our 24/7 Debit Card Support line is available to assist at 844-561-7280. 

Image of lock with debit cards

The Case for Free Enterprise: A CEO’s Perspective

Entrepreneurs see the world a little differently.  As an entrepreneur himself, Craig Scheef shares his perspective, with unique insights on the importance of free enterprise to businesses creation and growth. Here you can find a collection of his thoughts on topics near and dear to Texas Security Bank and its mission: Elevating the Champions of Free Enterprise.

Craig Scheef

TSB Business Speaker Series

For the Business Owner, Knowledge is Power ~ The Texas Security Bank Business Speaker Series is a monthly, continuing education forum. Each presentation is designed to enhance knowledge in critical business disciplines - especially for the independent business owner.  Each presentation will be held over lunch at our Farmers Branch location.  The Speaker Series begins promptly at 11:30 a.m. and includes a complimentary lunch, 30-40-minute presentation, and a moderated panel discussion with questions to wrap up.  Please register, as space is limited. We hope you'll join us.


Terri Swain